Thank you SOO much! I really appreciate you working with me - and as an aside I feel confident about recommending you to ALL my friends. I just had the Chicken Ana Luisa and twice baked potatoes last night and they were AWESOME! I think next time I'll cook them less time but the flavor was fabulous. Also, the potatoes only had a microwave instruction included on them, but I just put them on the same baking sheet with the chicken and cooked them together for 35 minutes and they were PERFECT.
Kimberly K.

A reported recently asked a customer of ours a few questions, and here are her responses!
1. How did you learn about MagicKitchen.com?
One of my friends, a fellow attorney, told me about MagicKitchen. She had not tried it, so I took the plunge. Boy, was I pleasantly surprised!

2. What were the circumstances surrounding your decision to use diapers.com?
(I assume you mean MagicKitchen.com.) My husband and I are kitchen-challenged. I am okay with a recipe but I just don't have the time, after working 10-12 hours a day. But, fast food was just killing us and I wanted to find a healthful, reliable, and easy alternative. So, when my friend told me about MagicKitchen, I gave it a try.

3. What attracted you to the company? Were there certain benefits/customer perks (e.g. coupons for return discounts, free shipping, etc.) that really stood out?
What I really love about MagicKitchen is that their food is good, healthful, and very easy to make. There is almost no clean up. I just pop a meat dish and a veggie dish in the microwave, and cook some rice in my rice cooker, and that's a meal. A good perk is all the discounts and holiday sales. There is always a code that you can put in to get a discount, whether it be a new customer discount, a Food 411 discount, or the holiday discounts. My most favorite thing about MagicKitchen, however, is the customer service. They have always responded personally to any concerns I had (e.g., questions about heating directions). One time, I goofed up and ordered too late, and they worked with me to get my order to me when I needed it.

4. Please explain how the ordering process worked and how quickly you were able to receive your food. Was yours a one-time experience or do you continue to use magickitchen.com today?
The ordering process is very easy. It's just a simple shopping cart system. You select the items and the quantities that you want, then you put in your mailing info and credit card info. I received my food within 24-48 hours (depending when I put in my order). I could order something in the morning today and get it by tomorrow. And, the food always arrives completely frozen. I have ordered many times from MagicKitchen and there hasn't been a single time when the food did not arrive when they said it would.

5. Would you recommend MagicKitchen.com to other moms and if so, for what reasons?
Yes, I would recommend MagicKitchen to others. I am not a mom (I only have two cats). I can only imagine how busy moms are, with work and family to take care of. The food is good and healthful, like what you'd make if you had the time to cook in advance on the weekends and freeze it for later in the week. Cooking time is fast, and the clean up is almost nothing--you cook most of the food in its packaging so you need only throw that packaging away and clean whatever dishes you used for the dinner. Plus, with the variety of meats, vegetables, and desserts, you have a really good and complete meal.

Magic Kitchen makes it easy to come home after a long day at the office and have a nice meal without any work before or after the meal.
Jackie B.

I am delighted! Combine a very busy career with cooking for one and the result: quick deli choices without balanced nutrition. I love having a freezer full of choices…and I am eating my vegetables! Perhaps I am a rare case, but I am already sleeping much better and the hassle of running to the deli for survival food is gone. This is the perfect solution for my life and the food is delicious. Thank you for providing such a great service.
Wanda G.L.

I'm writing this note to thank the customer service department at MagicKitchen.com for exceptional customer service. I purchased an order as a special treat for a friend. My order was delayed by a day because of the incorrect zipcode I provided with my order. I contacted customer service and a customer service agent e-mailed and called me the same day offering to resend my order at no additional cost if the order was ruined. I just wanted to thank MagicKitchen.com for going above and above and beyond to make sure I was satisfied with my order.
Syreeta S.